FAQ

Find answers to frequently asked questions about our Santa Ynez hotel in the heart of Santa Barbara wine country.

Still have a question about our luxury hotel in Santa Ynez? Contact us here.

  • We are delighted to announce that your favorite boutique hotel is now The Genevieve. Formerly known at Santa Ynez Inn, our hotel is under the same ownership and continues to offer the same impeccable hospitality and services as before, including 20 luxurious guest rooms, gourmet breakfast, a daily wine reception, The Victor Restaurant & Bar, and premier event space.

    Surrounded by enchanting foliage, The Genevieve gives new meaning to the phrase “well taken care of.” Book your stay with us today to experience the new Genevieve.

  • Check-in is at 4:00 pm and check-out is at 11:00 am.

  • Early check-in is available on a request basis. Please call 805.688.5588 to check availability.

  • Late check-out is available on a request basis for an extra fee. Please call 805.688.5588 for availability and rates. You're welcome to stop by before 4:00 pm to pick up our exclusive Tasting Passport, which allows you to enjoy discounted tastings at more than 10 local wineries while waiting to check in.

  • Cancellations must be made by 4 pm, 7 days prior to arrival for a full refund. Reservations canceled within 7 days of arrival will be subject to a fee equivalent to one night’s room rate plus tax.

  • Gourmet breakfast is available daily inside The Parlour, making us a premier place to stay if you’re looking for a Santa Ynez B&B. In addition, dinner is now available at The Victor Restaurant and Bar. View menus and hours here.

  • We have Tesla Superchargers on property that are equipped to charge Tesla vehicles for hotel guests. We do not have chargers or facilities on property to charge other EV at this time.

  • On-site parking is complimentary for all hotel guests. Please note, our Santa Ynez inn does not provide onsite parking for motor homes or RVs.

  • Yes! A maximum of two dogs are permitted per pet-friendly room at The Genevieve Hotel in Santa Ynez. Due to the nature of our boutique hotel, we only allow small dogs. The weight of a single dog may not exceed 20 lbs, and the combined weight of two dogs may not exceed 40 lbs. There is a non-refundable pet cleaning fee of $75 per stay due upon check-in. Service animals, as defined by the ADA, are exempt from this fee.

    When booking a pet-friendly room, we kindly ask that you call our Santa Ynez hotel directly to ensure availability.

  • In addition to your room rate, the following taxes and fees are added to your reservation: 12% California Occupancy Tax, $3.00 per room local city tax, and $40 plus tax daily Guest Amenity Fee. Please note that the 12% California Occupancy Tax is applied to the Guest Amenity Fee.

    We also require a $50.00 per day authorization for your reservation upon check-in. This is to cover the cost of any potential incidentals or damages to the room during your stay. If no incidentals are charged to the room, this authorization will be released.

  • Our daily Guest Amenity Fee is $40 plus tax. Please know that we offer the following - parking, tasting passport with tastings at over 20 local wineries, daily made-to-order breakfast, seasonal dessert, access to garden area with fire pits, spa, hot tub, and use of Tesla Charging Station.

  • The Genevieve offers a Classic ADA King room with a beautiful patio. Please call our front desk to ensure we have availability for your dates prior to booking.

  • Yes, we offer high speed Wi-Fi which is complimentary for all hotel guests.

  • Yes, we welcome groups and events. For all large party inquiries for groups, please contact us by phone at (805) 688-5588 or complete a Request For Proposal on our website.

    Our scenic property has venues designed to host events, weddings, and more. To learn more about our venues, visit our weddings and event page.

  • Packages can be sent to guests via our address: 3627 Sagunto Street, Santa Ynez, CA 93460. Please note: "Attention to ‘Front Desk’" and have your full name, reservation confirmation number, and phone number clearly listed on the package. Packages can be sent via UPS or FedEx. We do not receive mail from USPS.

  • Guests who do not check-in for their reservation by midnight (12:00 am) the evening of their scheduled arrival date will be considered a "No Show" and will be charged a fee equivalent to one night's rate plus tax to the credit card on file. As a "No Show," any remaining nights on your reservation will also be canceled.

    Please give us a call in advance if you are planning on arriving past midnight the evening of your scheduled arrival date or have booked an extra night for guaranteed early check-in to ensure that your reservation is not marked as a "No Show."

  • Guests who are booked for multiple nights that check out prior to their scheduled departure date will be charged a fee to the credit card on file, based on the time of check out:

    Before 11:00 am: fee is equivalent to 50% of one night's room rate

    After 11:00 am: fee is equivalent to one night's room rate

    To avoid this, we kindly ask that any modifications to reservations be made by 4:00 pm at least seven days prior to the check-in date.

  • With the brand change, The Genevieve did not change owners. We are privately owned by the same team behind The Landsby, Solvang’s destination-defining hotel.